Practice Management
If your urgent care center has not seen a boom in patients reporting with flu-like symptoms, don’t assume it’s going to be a slow influenza season. The Centers for Disease Control and Prevention says the annual peak is merely delayed, not lower than expected. In fact, most of the United States is still seeing a gradual climb in reported cases with this year’s peak not expected until at least January. New Jersey and South Carolina …
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Patients are coming to believe that exchanging emails with physicians improves the quality of their care. While that may come into play most easily in the primary care setting, urgent care providers might want to heed this growing trend and deepen patient loyalty by establishing electronic points-of-contact for patients, if they haven’t already. Nearly half of the participants in a new study from Kaiser Permanente have used email to communicate with their providers about test …
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Emphasis on timely patient flow, reducing wait times, and maximizing provider efficiency may leave urgent care clinicians at greater risk for burnout than ever before—and that’s on top of the pressures reported in a new study published in Mayo Clinic Proceedings. The data show that burnout rates, depressive symptoms, and suicidal ideation among physicians are going up and that satisfaction with work–life balance is going down. Fifty-four percent of the subjects reported at least one …
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