Practice Management
Ohio is placing new limits on the prescribing of opioid medications for acute pain, forbidding clinicians from writing more than a 7-day supply for adults, or a 5-day supply for minors (down from up to 90 days, currently). Prescribers will be allowed to override the acute pain limit if they identify a specific reason in their patients’ medical records, though this is not likely to apply in the urgent care setting. Further, the limits do …
Read More
A new study published in Morbidity and Mortality Weekly Report reveals that the risk for long-term opioid use—defined as use that lasts for at least 1 year—increases within just a few days of starting to take a prescribed opioid drug. Researchers at the Centers for Disease Control and Prevention looked at data reflecting the care of more than a million patients who received at least one opioid prescription between June 1, 2006, and September 1, …
Read More
The episodic nature of the urgent care setting makes it a popular target for opioid addicts “doctor shopping” for someone new to write prescriptions. As such, urgent care clinicians must remain always-vigilant for ways to help stem rampant opioid addiction. One tool that’s built into the urgent care electronic medical record systems (eprescribing) can be a valuable weapon in that fight. Where a paper script—or, worse, a whole pad—can be lost or stolen, an electronic …
Read More
Your child wakes up with a sore throat and a fever. Like any responsible parent, you take a sick day and call the pediatrician, only to hear “Sorry, nothing today. We may be able to squeeze you in tomorrow afternoon.” Now what? Well, 42% of the 2,000+ parents surveyed in the C.S. Mott Children’s Hospital National Poll on Children’s Health say they would take their child to an urgent care center, retail clinic, or the …
Read More
The old axiom “you never get a second chance to make a first impression” is highly relevant in urgent care, where patients already not having the best of days are probably encountering your front desk staff and clinical team for the first time. Now a new study shows how those patients perceive the professionals they meet in your location is likely to influence their overall satisfaction, as well as their likelihood of complaining later on. …
Read More
As you’ve read here, the spectrum of business models accessible to urgent care operators is constantly expanding. “Direct care,” in which patients pay a monthly fee for a range of basic services, is one that may appeal to operators and clinicians desiring a less-structured approach to running their business—such as getting insurance companies “out of the room,” as explained by Linnea Meyer, MD in an article published in The Wall Street Journal recently. Patients pay …
Read More
The most successful urgent care centers, by definition, have found a way to set themselves apart from their competitors. Besides offering excellent care, many make the effort to find a niche that demonstrates a sound understanding of what patients in their area seek in an urgent care provider. Direct Urgent Care in San Francisco has done just that by starting to offer HIV prevention services, while Dignity Health-GoHealth Urgent Care is considering doing to the …
Read More
Would a prospective patient who lands on your homepage after a Google search or seeing one of your ads be able to tell the difference between your center and the one four blocks down? If you’re Sequoia Prompt Care in Visalia, CA they would. The first things a web visitor to their website sees, in big bold letters, is “Click here to QuickPass the waiting room!” Follow that direction and you’re taken to another screen …
Read More
With many states stuck in their peak flu seasons and death tolls rising—24 people have died from influenza in the state of Washington, alone—urgent care centers are being called upon to offer twofold support: First, to administer flu shots to patients who haven’t received them and provide supportive care for those who have influenza, and second, to care for patients fleeing emergency rooms that are overflowing with flu patients. Make sure area primary care office …
Read More
With months of the flu season still ahead and the rate of new cases continuing to rise across the country, now is the time to step up efforts to immunize as many patients as possible. The Centers for Disease Control and Prevention reports that outpatient visits for flu-like symptoms are up 3.4% compared with this point in last year’s flu season. Further, more than 1,300 people were hospitalized between October and December (the month when …
Read More