When Flu Patients Have a Choice, They Opt for Walk-In Care Over the ED and Primary Care

When Flu Patients Have a Choice, They Opt for Walk-In Care Over the ED and Primary Care

It’s a tough flu season out there, which means it’s a tough flu season in every healthcare setting. According to new data from a team of economists, however, many patients find it less so in immediate care settings like urgent care. Researchers from the Federal Reserve Bank of Chicago, Princeton University, and Northwestern University found that patients who live close to retail clinics are less likely to seek treatment in the emergency room when they …

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New Merger Creates the Busiest Urgent Care Operation in Georgia

New Merger Creates the Busiest Urgent Care Operation in Georgia

Piedmont Urgent Care by WellStreet and Summit Urgent Care have gotten together in a merger that creates the largest urgent care network, by patient visits, in the state of Georgia. The move diversifies the geographic areas for both companies; where Summit’s locations have been primarily in suburbs surrounding the city, Piedmont’s clinics are spread throughout more urban Atlanta neighborhoods. The ability to reach patients in both types of neighborhoods could give the newly formed operation …

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Will Placing Urgent Care Centers in Big Malls Mean Big Revenue?

Will Placing Urgent Care Centers in Big Malls Mean Big Revenue?

Retail drugstore clinics have been knocked for offering such limited services, at least compared with urgent care centers. On the other hand, the wisdom of giving patients even easier access to healthcare services in a setting they’re visiting anyway is undeniable. So, some major healthcare organizations are making commitments to offer higher-acuity services in large shopping malls. First, M Health Fairview opened a walk-in clinic at Mall of America in Minnesota—the first such facility in …

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Will Placing Urgent Care Centers in Big Malls Mean Big Revenue?

Will Placing Urgent Care Centers in Big Malls Mean Big Revenue?

Retail drugstore clinics have been knocked for offering such limited services, at least compared with urgent care centers. On the other hand, the wisdom of giving patients even easier access to healthcare services in a setting they’re visiting anyway is undeniable. So, some major healthcare organizations are making commitments to offer higher-acuity services in large shopping malls. First, M Health Fairview opened a walk-in clinic at Mall of America in Minnesota—the first such facility in …

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After Announcing Clinic Closings, Walgreens Forges Ahead with Primary Care Partnership

After Announcing Clinic Closings, Walgreens Forges Ahead with Primary Care Partnership

Just a couple of weeks ago, we told you that Walgreens had announced it would close nearly half of its in-store clinics in the face of withering competition. That move has nothing to do with their long-in-the-works plan to open physician-staffed primary clinics in partnership with VillageMD, however; the company just revealed that it has opened the first of five such locations in Houston. They expect the rest to open next month and in January …

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Behavioral Health Services Continue to Grow in Urgent Care

Behavioral Health Services Continue to Grow in Urgent Care

Just last week, we told you that Tennessee-based Fast Pace Urgent Care was making an effort to bring behavioral health services to underserved rural communities across the South. Now comes word that another regional operator is following suit. Zoom+Care is going to start offering same-day mental health appointments, either in-person or virtually, through two of its Bellevue, WA locations. In announcing the initiative, Zoom+Care reasoned that people in crisis often have to wait days or …

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Not Getting Good Results from Its Clinics, Walgreens is Closing Stores to Focus on Telehealth

Not Getting Good Results from Its Clinics, Walgreens is Closing Stores to Focus on Telehealth

Walgreens is shutting down nearly half of its in-store clinics due to stronger-than-anticipated competition, such as from the still-growing urgent care sector, and will instead start focusing more on telehealth services. The 200 retail locations that will remain open will mostly be those run through healthcare partnerships and focus more on complex and chronic health conditions like asthma, as opposed to immediate care. According to a recent post from mHealth Intelligence, Walgreens’ decision is part …

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Doing Well? Let Your Community Know!

Doing Well? Let Your Community Know!

Visits to Zoom+Care locations are growing at a double-digit pace in both the Seattle and Portland markets, prompting the company to hire over a hundred new workers in order to meet the increased demand. How do we know this? The good news was called out in the Portland Business Journal recently, after which that article was blasted out via social media by Zoom+Care itself—for thousands of prospective patients and business leaders to see. The growth …

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Study: Despite Slow Starts, Large Health Systems Plan to Continue Growing into Urgent Care

Study: Despite Slow Starts, Large Health Systems Plan to Continue Growing into Urgent Care

A new GoHealth Urgent Care-supported study by The Health Management Academy indicates that 74% of leading health systems are likely to expand their urgent care presence over the next 5 years, though only 11% say they’re “thriving” in urgent care at this point. (For purposes of the survey, “leading health systems” include the top 25 U.S. health systems based on net patient revenue per health system.) According to Thriving in the Urgent Care Market: The …

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An Unofficial Case Study: ED Visits (and Costs) Fall When a New Urgent Care Center Opens Up

An Unofficial Case Study: ED Visits (and Costs) Fall When a New Urgent Care Center Opens Up

They weren’t designed as such, but recent events in Dayton, OH are proving to be a small but effective case study on the impact of urgent care. The local government was trying to drive down its healthcare costs, so it opened its own off-site urgent care/occupational medicine clinic for employees and their families. In the 3 years since, they’ve precluded around $1 million in reduced emergency spending alone. It’s gone so well that the Dayton …

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