For months, the Urgent Care Association has been asking its constituency to take part in surveys designed to take the industry’s temperature on the impact of the COVID-19 pandemic. Responses to the most recent queries show that UCA member organizations are still seeing patient volumes grow—albeit slowly this month (1%)—as they recover from setbacks early in the pandemic. Perhaps more importantly, the majority are looking ahead and planning to participate in immunization programs once a COVID-19 vaccine is available. Responses from 513 urgent care centers show that 88% of facilities plan to participate in a vaccine initiative if costs are covered; 12% say they plan to participate no matter how the program is administered. All this in spite of lacking important supplies such as N95 masks (33% of respondents), gloves (30%), wipes (36%) and test kits (41%). (One note on the still-awaited vaccine: Be aware that the U.S. Department of Health and Human services is working with commercial insurers to provide the future COVID-19 vaccine with no copay required.)

In Spite of Pandemic-Related Challenges, Urgent Care Patient Volume Continues to Grow—and Centers Are Ready to Pitch in on Vaccinations
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