Doctors who tire of typing into screens all day have often assumed that patients share their pain. While it may be true that patients usually do feel ill when they’re around an EHR—they’ve come to the urgent care center for a reason, after all—it probably isn’t the software that’s making them feel that way. A study of patients at a University of Chicago ambulatory clinic revealed positive impressions of physicians’ computer use; as a group, they found that EHR use allowed doctors to communicate with colleagues more frequently, and to provide more visual demonstrations of their care (eg, pictures and graphs). The study, conducted right after EHR implementation, was published in the Journal of General Internal Medicine.
Who Hates EHRs? Survey Says…Not Patients!