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Download the article PDF: Commercial Reimbursement In Urgent Care

While examining 17,410,492 commercially insured visits in the Experity EMR from November 1, 2024, through October 31, 2025, we calculated zero-balance net revenue per visit (NRV) for urgent care by state.

NRV represents total payments from both patients and insurers when the claim is closed, and it includes evaluation/management and ancillary codes. Data include commercial plans and third‑party managed Medicaid and Medicare but exclude self-pay, workers’ compensation, employer-paid services, motor vehicle accidents, and traditional Medicare and Medicaid visits.

With this analysis, the national median NRV was $163.91, yet there was a wide range overall from $112.90 to $299.38.

 

The chart groups states into quartiles. States in the bottom quartile averaged $130.30 per visit, while the top quartile averaged $221.72. Meanwhile, the lower and upper middle-quartile bands ranged from $157.87 to $181.36. This spread and a standard deviation of about 22% indicate substantial variation in commercial reimbursement.

These findings suggest there is no single national “market rate” for urgent care, but more than 50 local microeconomies. Differences likely reflect state-level payer strategies (including case rates vs fee-for-service and “any willing provider” laws), operating costs such as rent and labor, network and market saturation, and the mix of ancillary services.

Commercial Reimbursement In Urgent Care

Alan A. Ayers, MBA, MAcc

President of Experity Consulting and is Practice Management Editor of The Journal of Urgent Care Medicine
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