The Urgent Care Association announced that CEO Laurel Stoimenoff will be retiring at the end of 2020. In order to ensure a smooth transition as the industry fights to rebound from the COVID-19 pandemic (while simultaneously preparing for a possible second wave), she will transition to a new role as executive director of quality & innovation until the end of the year. Stepping into the role of CEO will be Lou Ellen Horwitz, who will be familiar to urgent care veterans by virtue of having served as executive director of what was then known as the Urgent Care Association of America (UCAOA). Since then, she has served in leadership and management roles in hospitals and health systems, multisite urgent care centers, a physician leadership association, and as the owner of a healthcare consulting company for professional and organizational development. Stoimenoff and Horwitz will work collaboratively for the next couple of months, after which each will focus on their new roles.
At UCA, a Changing of the Guard