Marketplace Category

The Department of Veterans Affairs (VA) wants to test the viability of allowing veterans covered by their plans to get care at CVS MinuteClinics. The new program, limited to the Phoenix area, is seemingly a response to complaints that veterans notoriously have to wait an inordinate amount of time to see providers at VA health centers. The pilot waves the VA Choice program rule that says veterans must wait 30 days or have to drive more than 40 miles to a facility in order to seek care elsewhere; instead, PhoenixRead More
Urgent care operator CityMD’s steady expansion in the New York metropolitan area has made it an appealing prospect for private equity, with Warburg Pincus LLC said to be putting down $600 million to bring it into its healthcare fold. CityMD has some 68 locations currently, after starting with a single New York City center in 2010. The company bought one of its competitors, Premier Care, but also built new locations as part of its growth strategy. CityMD will join Warburg Pincus’ portfolio of healthcare companies, which includes Alignment Healthcare, ComplexCareRead More
Downturns in other industries (remember video stores?) have proven to be golden opportunities for urgent care, as landlords eager to find solid customers have come to appreciate the industry’s stability. Now it appears that 10% of retail space may be up for grabs in the next few years, according to data from CoStar Group, thanks to the ever-growing popularity of online retailers. A fondness for take-out food is also hurting middle-of-the-road restaurants. Healthcare is practically immune to downturns, however. And urgent care continues to be on an upward trajectory. NowRead More
The urgent care industry has gone from upstart to “an established segment of the U.S. healthcare industry,” according to a new report from Kalorama Information, which put the overall value of the market at $15 billion. Even better, Kalorama predicts it will continue to grow annually through at least 2021. Over that time, cold, flu, and sore throat will continue to be the primary complaints that drive patients to seek urgent care, followed by lacerations, wounds, fractures, and sprains. Last year the average urgent care centers saw 15,300 patients, orRead More
Many urgent care operators work hard to get their employees to take ownership of their jobs. Now one of the key stakeholders in the growth of the urgent care industry has taken those efforts to the next level by literally making employees partial owners of the company they work for. Practice Velocity CEO David Stern, MD, CPC surprised employees at a recent town hall-style meeting by telling them how much he appreciates the positivity they bring to work—and demonstrating that appreciation by telling them that each full-time employee now ownsRead More
Geisinger Health System is turning away from industry trends that see physicians being paid bonuses tied to quality and patient satisfaction, instead vowing to pay them straight salaries that are at or above national averages for compensation. Previously, Geisinger has paid their 1,600 physicians—including those staffing their urgent care centers—based on a formula of 80% salary and 20% performance bonus, as is common these days (though the percentages may vary somewhat from system to system). That trend grew out of a movement for institutions and providers to take on moreRead More
Just last week we told you that Code 3 Emergency Partners was setting up shop with an urgent care center and freestanding emergency room at Dallas/Fort Worth International Airport (DFW). Now the company has announced plans for an urgent care center and pharmacy at McCarran International Airport in Las Vegas, as well; that location is slated to open in May of this year. The moves are far from random, as Code 3 CEO Carrie de Moor, MD, FACEP says the company has embarked on a strategy of finding “unique locations”Read More
Whether it’s due to changes in the healthcare insurance landscape, the habits of millennials, or just plain societal evolution, the public continues to recognize urgent care as a viable option more every year—reflected in the increasing number of centers around the country (up 10% since 2015, according to the Urgent Care Association of America). Hospitals were a little late to the party, but are making up for lost time by continuing to open their own urgent care centers at a brisk pace. As detailed in The Morning Call in Pennsylvania’sRead More
If you have a dollar in your pocket right now and would relish the opportunity to practice in your own clinic in the Rocky Mountains, Park County, CO is waiting to fulfill your dreams. There’s a five-room clinic there that has been vacant for over 2 years, leaving some 16,000 residents without a local facility that can set their broken bones, prescribe antibiotics for their children’s earaches, or even provide follow-up for chronic conditions. Park County is so eager to have a physician among them that they’re offering the clinic—furnishings,Read More
Urgent care is a good fit for evolving healthcare marketplaces, ensuring continuing growth for years to come—from $23.5 billion in 2013 to a projected $30.5 billion by 2020, according to a new report from Transparency Market Research (TMR). We’ve told you here that urgent care has been shown to be a popular model for people in the millennial generation (often defined as those born between the mid-1980s and early 2000s), but TMR points out that the swelling ranks of senior citizens also favors this industry. Cost-effective and convenient care areRead More