Posted On October 3, 2016 By In Practice Management Articles

Using Telemedicine to Improve Throughput and Build Market Share

Urgent message: Telemedicine can augment walk-in urgent care operations via provider load–balancing across centers in multiunit networks as well as direct-to-consumer platforms that expand a center’s geographic coverage, differentiate a center’s brand from that of competitors, and drive additional revenue.

Given that the most common diagnoses seen in urgent care centers are low-acuity, low-touch conditions affecting the respiratory system, ears, nose, or throat—many of which can be treated via telemedicine— the looming question for many urgent care operators is “What will telemedicine’s impact be on my business?”

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