As cases of COVID-19 started to spike in some parts of the country, urgent care’s potential contributions in fighting the pandemic were overlooked or even maligned by media outlets with a poor understanding of the level of care urgent care providers offer on a daily basis.
Perhaps worse, some articles accurately portrayed concerning actions by local officials and state governments.
As you peruse the examples below, consider proactively reaching out to local newspapers, broadcasters, and online publications to let them know you or an appointed staff member will be available to answer any questions regarding your ability to assess, treat, and otherwise support your community during this international health crisis. We need to speak up for our industry!
- A patient died after allegedly being denied treatment because he was uninsured
- A nurse’s test went unprocessed by the county after her urgent care doctor administered it
- A newspaper headline misleadingly makes it sound like urgent care centers were denying care
- A landlord told an urgent care center they couldn’t test patients in a secure parking lot location
- Where are many of the patients who would typically visit the ED or urgent care?
- A hospital system opts to not test a patient referred from an urgent care center