Tricks of the Trade: Ear Suction Kit

Urgent Message: Most urgent care centers don’t carry commercial equipment for ear suction but a kit can be assembled with readily available supplies. Author: Ali Ahmadizadeh, MD, is an attending physician in the Department of Otolaryngology at New York Head and Neck Institute, Lenox Hill Hospital, New York, NY. Otorrhea is one of the most frequent clinical presentations in urgent care. Examination of the ear ideally requires ear suction, but that is not possible in …

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Diabetes Mellitus: Current Diagnosis, Screening and Management Issues in Urgent Care

Urgent Message: Diabetes mellitus is a common, complex and important condition frequently encountered in the urgent care setting. This article reviews current diagnostic criteria for diabetes and prediabetes and types of diabetes and discusses issues related to screening for diabetes and management issues relevant to urgent care. The authors previously reviewed the management of acute hyperglycemia in the July/August 2012 issue of JUCM. Author: Anthony J. Pick, MD, CDE and David L. Pick, MD, FAAFP …

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Travel-Related VTE: What is the Risk and How Can it be Prevented?

Author: Selim Sikander Kabir, MBBS, FCUCP, FRNZCG. Selim Sikander Kabir is a Director and Medical Officer at Medicross Urgent Care Clinic in New Plymouth, New Zealand, and an Executive Committee Member of The College of Urgent Care Physicians. Abstract Prolonged travel has long been known to be associated with venous thromboembolism (VTE) with potential cost to health running into billions of dollars. A review was done of the current literature to assess the risk and …

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Protecting Your Urgent Care Center Against Robbery

Author: Alan A. Ayers, MBA, MAcc Content Advisor, Urgent Care Association of America Associate Editor, Journal of Urgent Care Medicine Vice President Strategic Initiatives at Practice Velocity Your urgent care center, although focused on providing medical treatment, is still essentially a retail business. Your patients are your customers, and they come and go; financial transactions (cash, credit card, insurance) take place; and employees deliver clinical care and customer service simultaneously. Hence, urgent care centers, like …

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How to Successfully Build Out an Urgent Care Center

Author: Marisa Manley Author Information: Marisa Manley is president, Healthcare Real Estate Advisors, a nationwide real estate consulting and advisory firm. Competition among urgent care centers has increased as they have become a more important and common feature in the American healthcare landscape. Among the baseline requirements for a successful urgent care center are high visibility, ease of access and an inviting, reassuring, and professional environment. Whether you are creating a new urgent care center …

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Tricks of the Trade: Making Eustachian Tube Physiotherapy Fun For Kids

Tricks of the Trade Making Eustachian Tube Physiotherapy Fun For Kids Author: Ali Ahmadizadeh, MD Author Information: Ali Ahmadizadeh is a Fellow at New York Head and Neck Institute, New York, NY. Eustachian tube dysfunction/obstruction is common and in most cases, a developmental presentation in the pediatric population. In the urgent care setting, it commonly presents as an earache and patients may think they have an ear infection. Eustachian tube dysfunction/obstruction often is associated with …

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Traumatic injury isn’t the only factor to be weighed in patients with subluxation

Shoulder Pain in a Young Male Urgent message: Traumatic injury isn’t the only factor to be weighed in patients with subluxation. Author: Ralph S. Bovard, MD Author Information: Ralph S. Bovard, MD, is a staff physician in the Department of Orthopedics and Sports Medicine, University of Minnesota Physicians, Minneapolis, MN. Case Presentation An 18-year-old male presented to the clinic with a complaint of left shoulder pain. He had been riding on a metro bus a …

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Recognizing and Managing Calcaneal Fractures in Urgent Care

Urgent message: Prognosis for patients with calcaneal fractures can be significantly improved if the injury is recognized promptly and treated properly. Author: Samina Yunus, MD, MPH, and Donna Goetsch, MSN, CNP Author Information: Samina Yunus, MD, MPH, is Assistant Professor of Family Medicine at Cleveland Clinic Lerner College of Medicine and Donna Goetsch, MSN, CNP, is a Family Nurse Practitioner at Cleveland Clinic Chagrin Falls Family Health Center and Urgent Care in Chagrin Falls, Ohio. …

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The Simplest Explanation is Often the Best

Urgent message: Emergency Physicians are trained to rule out the most dangerous, life-threatening diagnosis first. Rarely, this can lead to missing the forest for the trees. Author: Tracey Quail Davidoff, MD Author Information: Dr. Davidoff is an urgent care physician at Accelcare Medical Urgent Care and Urgent Care by Lifetime Health in Rochester, New York. Case Presentation A 23-year-old male graduate student calls the urgent care center asking if he can be seen for dizziness …

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Social Media Vital Signs: How Urgent Care Centers Can Connect, Interact and Build Relationships with Patients

Social Media Vital Signs: How Urgent Care Centers Can Connect, Interact and Build Relationships with Patients Urgent message: Social media such as blogs, Facebook, Twitter, and YouTube can help urgent care operators better understand patients’ needs and communicate the value of urgent care medicine―ultimately driving more visits to their centers. Author: Caroline Ryan and Jan Sisko Author Information: This article was presented as a white paper at the 2012 Urgent Care Association Conference. Caroline Ryan …

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