Walgreens’ ‘Digital Marketplace’ Connects Patients and Providers—Including Urgent Care

Walgreens’ ‘Digital Marketplace’ Connects Patients and Providers—Including Urgent Care

Walgreens has launched a new “digital marketplace” designed to guide patients to the best care setting (out of the 17 partners they’re working with, at least) for whatever their symptoms might be. The idea is to simplify the process of deciding whether an urgent care center, hospital emergency room, specialty provider—or a Walgreens health provider, of course—will be best suited to offer the patient the right level of care. Physician house calls are also possible …

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Social Media Claims Can Be Fodder for Litigation

Social Media Claims Can Be Fodder for Litigation

A brouhaha in the St. Louis area should serve as a reminder (to operators, clinicians, and staff) that posts to social media platforms are subject to the same standards of fair comment as statements made in the media or anywhere in public. Saying something perceived as inflammatory or wrongfully derogatory about a local urgent care operator on Facebook, in this case, landed the chair of a local emergency department in court. The issue arose when …

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Walgreens Gambles on Providing Urgent Care Services in Las Vegas

Walgreens Gambles on Providing Urgent Care Services in Las Vegas

Walgreens, which has established a presence in the retail clinic market by outsourcing most such operations in its stores to third parties, is upping the ante on direct patient care with plans to open higher-acuity walk-in clinics in Las Vegas this year. More on the order of an urgent care center, including the capability to provide x-rays and offer stitches, the four locations will be operated by MedExpress and connected to existing Walgreens drugstores, but …

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