UCA Webinar: Why Conditions Are Ripe for Opening a New Urgent Care Center

UCA Webinar: Why Conditions Are Ripe for Opening a New Urgent Care Center

They say it’s never a bad time for a good idea. And right now, opening a new urgent care center is a very good idea—and you can discover why, and how to move forward, by attending the next webinar hosted by the Urgent Care Association on Thursday, June 14, from 1 to 2 pm, Central. In Now is a Great Time to Open a New Urgent Care, speaker David Stern, MD will walk attendees through …

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UCA Webinar: Improving Infection Control in Your Urgent Care Centers

UCA Webinar: Improving Infection Control in Your Urgent Care Centers

With international travel and increasing levels of antibiotic resistance both on the upswing, helping patients who present with any variety of infections has never been more challenging for the urgent care clinician. The Urgent Care Association will host a webinar on the subject on Thursday, June 7, from 1 to 2 pm, Central. Speaker Lori Swanson, RN, MHSA, CHC, compliance and qualify officer for Physicians Immediate Care in Illinois and Indiana, will review best practices …

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UCAOA Reimagines Itself as UCA to Reflect the Evolution of On-Demand Care

UCAOA Reimagines Itself as UCA to Reflect the Evolution of On-Demand Care

As noted in the latest benchmarking data on the urgent care industry, the very nature of on-demand care has changed since the birth of the Urgent Care Association of America. To demonstrate that this is not a time for “business as usual,” UCAOA announced at its recent annual convention in Las Vegas that it’s changing its name to the Urgent Care Association (UCA) and expanding its offerings to include new providers and technologies that are …

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UCA Webinar: Budgeting with an Eye for the Future

UCA Webinar: Budgeting with an Eye for the Future

The business of urgent care may be taking care of patients, but that business won’t last long without sound financial practices. Understanding that the money coming in has to be more than the money going out doesn’t take a whole lot of acumen; truly grasping how to maximize the process for the current health and future growth of the business is another thing, however. The Urgent Care Association has invited speaker Dan Phillips to share …

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UCA Webinar: How Key Metrics Can Drive Future Success at Your Urgent Care Centers

UCA Webinar: How Key Metrics Can Drive Future Success at Your Urgent Care Centers

Key metrics—also known as key performance indicators (KPIs)—are driving your business, whether you know it or not. And if you do know it, you’ll be able to capitalize on them to ensure continued growth and prosperity in your urgent care operations. If you don’t…well, you’ll be left just hoping for the best. Whichever camp you fall into, you can gain new insights into measuring and capitalizing on KPIs in a webinar to be hosted by …

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UCA White Paper Reveals Trends in Urgent Care

UCA White Paper Reveals Trends in Urgent Care

A newly published report from the Urgent Care Association reveals just how far the industry has come from its “doc in a box” days, to the point that it’s now a key element of the healthcare continuum. In fact, urgent care centers account for 18.2% of all primary care visits and 9.7% of outpatients visits overall in the U.S. The Essential Role of the Urgent Care Center in Population Health also offers new data indicating …

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UCA Webinar: Don’t Just Fix Problems—Build a Culture!

UCA Webinar: Don’t Just Fix Problems—Build a Culture!

Putting out fires may be necessary from time to time, but it’s no way to build a lasting presence in the urgent care marketplace. Focus all your attention on the day-to-day problems and you’ll find that your business is blowing in the wind like so many autumn leaves. Learn how to start breaking the cycle of jumping from one problem to the next in the first live webinar the Urgent Care Association will offer in …

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UCA Webinar: Building a Team That Connects with Patients

UCA Webinar: Building a Team That Connects with Patients

You promote your urgent care operation well, hire competent clinicians, and offer a robust array of services. So, why don’t more patients return? The problem might be that they don’t feel any sense of connection to your clinic; even worse, the same could be true of your staff. If that’s the case, you might find the solution in the Urgent Care Association’s next live webinar, during which James Jiloty, PHR, MSHR, MSLD will lead a …

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CDC Pleads for Clinicians to Be Antibiotics Aware

CDC Pleads for Clinicians to Be Antibiotics Aware

The Centers for Disease Control and Prevention is intent on driving down inappropriate prescribing of antibiotics, and using U.S. Antibiotic Awareness Week and World Antibiotic Awareness Week to unveil a new educational campaign called Be Antibiotics Aware: Smart Use, Best Care. The CDC says at least 2 million Americans become infected with antibiotic-resistant bacteria annually—with at least 23,000 dying as a result. With over 160 million patient visits every year, according to the Urgent Care …

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UCA Webinar: Best Practices at the Front Desk

UCA Webinar: Best Practices at the Front Desk

If you think of the front desk as nothing more than the first point of contact for patients venturing to be treated in your urgent care, you may be missing a great opportunity. It’s also the hub where patient relations, reimbursement, collections, and more meet; give it short shrift at your own risk. On the other hand, your front desk managers, administrators, and practice managers can learn more about how to maximize its value in …

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