Practice Management
Six months after it started offering video visits through Doctor on Demand and American Well, UnitedHealthcare says it expects to “see” 20 million patients that way by the end of 2016. More than half of the visits, to date, have been for respiratory issues. Statistically, the average user is a 31-year-old female. UnitedHealthcare says the vast majority of employers it covers like the idea, but have concerns about how many of their workers will actually …
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Medicare has more restrictive rules for telehealth payments than Medicaid and many private insurers, despite the fact that virtual doctor visits are perceived to be of particular benefit to seniors who have a hard time making it to the clinic. The concern—expressed by some private payers, as well—is that patients would access telemedicine then end up seeing a clinician in person anyway, resulting in a double-hit for the insurer. Medicare reserves telehealth payment mainly for …
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