Practice Management
Some 32% of U.S. adults say they have turned to artificial intelligence (AI) chatbots in the past year for health information, according to 2 recent surveys. The KFF Tracking Poll on Health Information and Trust found younger and lower-income individuals often turn to AI for help to avoid the costs and access barriers when seeking traditional healthcare services. What’s concerning is that many users skip professional follow-up entirely, including 58% of those seeking mental health …
Read MoreUrgent message: Urgent care providers are likely to encounter law enforcement officers in the workplace at some point—and to be asked to comply with requests that may or may not violate a patient’s right to privacy, or compromise the urgent care center’s compliance with federal or state law or medical ethics. Understanding your legal rights and responsibilities is essential to fulfilling your obligations to both the patient and the law. Suzanne Cate Jones and Anne …
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The Health Insurance Portability and Accountability Act—better (if not more affectionately) known as HIPAA—was signed into effect in 1996, around the time that the World Wide Web was viewed as the wild frontier. In 2016, the internet is now The Establishment, every citizen of the United States has access to health insurance, and electronic data drive everything from who’s “trending” on Instagram to local, regional, and national expectations of the coming flu season. Even firewalls …
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