Is There a Communication Gap Between Patients and Primary Care Physicians?

Is There a Communication Gap Between Patients and Primary Care Physicians?

The upside of patients continuing to flock to urgent care is obvious: They get the care they need when they need it, instead of having to choose between waiting for days to see their primary care provider or heading to the emergency room with a complaint that isn’t actually emergent (meaning they’re clogging up the works there, and incurring higher healthcare costs to do so). The downside of this evolution is that sometimes PCPs are …

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