Gathering Metrics on Pediatric Urgent Care: Convenient Hours

In this issue of JUCM, we inaugurate a new focus on treating children in the urgent care center. This will manifest in the form of semiregular articles by clinicians who’ve made the commitment to focus on pediatric urgent care. The first, Approach to the Child with Chest Pain, appears on page XX. We are not alone in recognizing that urgent care is ideally suited to the treatment of children whose presenting symptoms don’t warrant a …

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Open for Debate: Minimum Operating Hours for Urgent Care

Open for Debate: Minimum Operating Hours for Urgent Care

URGENT MESSAGE: Urgent care’s value proposition is “access,” which includes walk-in availability whenever patients have a medical need. However, could using some minimum operating hours as a defining feature of “urgent care” unintentionally restrict access for tens of millions of Americans living in historically underserved communities with population density insufficient to support opening seven days per week and 3,000 hours per year? Alan A. Ayers, MBA, MAcc is Practice Management Editor of JUCM—The Journal of …

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