Journal of Urgent Care Medicine

North Carolina Blues Dial Up Telehealth Offerings

Blue Cross and Blue Shield of North Carolina is collaborating with MDLive to put more patients in touch with providers using remote hookups via an MDLive app, with an average wait time of less than 10 minutes. The insurer says it recognizes “the potential of telehealth to help providers deliver their services in a more cost-efficient setting…and facilitate value-driven care for patients.” That level of access is especially important in areas where ill patients would have …

North Carolina Urgent Care Center Focuses on Mental Health Complaints

Urgent care has made its mark by delivering good care to people on a walk-in basis. Those patients with sore throats, lacerations, and other complaints could have chosen to be treated in a primary care office, but realized their symptoms were such that waiting a few days was a miserable (or possibly dangerous) proposition. Some patients with mental health complaints find themselves in the same position—or worse, considering they might not already be aligned with …

North Carolina Blues Throw Down the Gauntlet with Feds

Blue Cross and Blue Shield of North Carolinas (BCBSNC) says the federal government is trying to run out on a bill that amounts to $147.5 million in overdue risk-corridor payments. The Justice Department counters that the suit—along with several others that revolve around the 3-year-old program—is premature because any payments wouldn’t be due until next year at the earliest. BCBSNC is eager to have its day in court though, and says the government’s defense is …

States Report First Flu Cases—and Multiple Deaths

The flu season has barely begun, with the peak not expected for at least 2 months, but there’s already an uptick in reported cases—and multiple deaths—around the country. Just last week, Nevada reported three fatalities and North Carolina reported its first of the 2016–2017 season. The grim news is an opportunity to stress to patients the importance of getting their annual flu shot early, as suggested by the Centers for Disease Control and Prevention. Ask …

NC: Can’t Wait for Your PCP? ‘Go to the Urgent Care’

With a storm of protest from state workers still ringing in their ears, North Carolina legislators have backed off a plan to eliminate traditional “80/20” insurance (in which plan members pay 20% of healthcare costs until their deductible is met). Instead, they’ll incentivize preventive care by lowering copays for routine medical visits and some prescription drugs in 2017. That could mean higher traffic in primary care practices—and even longer waits to see PCPs in a …