A new Lancet Digital Health viewpoint article argues that virtual urgent care should not be limited to a single service model because different approaches influence access, equity, cost, and operations. The authors describe 4 common health system models—telemedicine conversion, on-demand visits, scheduled virtual visits, and asynchronous store-and-forward care—and emphasize that each type addresses different patient needs. The authors note that 94% of urgent care centers offered telehealth by 2022, up from 29% in 2019—largely driven …
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