Training Our Teams to Meet the Needs of Our Patients

Training Our Teams to Meet the Needs of Our Patients

Countless times over the last year I have heard variations on a โ€œwe canโ€™tโ€ theme. Itโ€™s a specific and focused โ€œwe canโ€™tโ€ related to the services we are not able to provide to our urgent care patients. โ€œWe canโ€™t do that test.โ€ โ€œWe canโ€™t use that medication in clinic.โ€ โ€œWe canโ€™t have our medical assistants do that.โ€ Sadly, it is purely a reflection of education and training. However, as opposed to responding with increased training …

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Join Me and Contribute to JUCM

Join Me and Contribute to JUCM

It is an absolute honor and pleasure to serve as the new Editor In Chief of The Journal of Urgent Care Medicine (JUCM). To begin, I want to thank Joshua Russell, MD, for his incredible work with the journal over the last 5 years. His effort, dedication, and endless hard work have forever changed the direction of JUCM and shaped its future. It is my sincere hope to continue his impactful work by publishing meaningful …

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โ€˜Health Data Obsessive Disorderโ€™โ€”A Modern Epidemic

โ€˜Health Data Obsessive Disorderโ€™โ€”A Modern Epidemic

โ€œLow blood sugarโ€ was his chief complaint, but Thomas was in my urgent care (UC) mostly because he was feeling anxious. It wasnโ€™t hypoglycemia that was making him nervous either. Thomas didnโ€™t have diabetes or take any medication for high blood sugar. Regardless, he was wearing a continuous glucose monitor (CGM), which he lifted his shirt to show me when I entered the room. Thomas explained his primary care physician (PCP) had prescribed the device …

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โ€˜What Happens If We Do Nothing?โ€™ Is Still the Right Question

โ€˜What Happens If We Do Nothing?โ€™ Is Still the Right Question

Joshua Russell, MD, MSc, FACEP, FCUCM โ€œIt only hurts right here,โ€ Rich told me, pointing to a tender spot on his ribs under near his arm pit. I palpated his chest wall and observed as he winced when I hit the spot. โ€œI just need to make sure Iโ€™m okay to go back to work.โ€ Rich was middle-aged and had a mustache with hints of grey. He was a large man, but his potbelly was …

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Itโ€™s Time to Think Differently about Follow-up

Itโ€™s Time to Think Differently about Follow-up

Download the article PDF: Itโ€™s Time to Think Differently about Follow-up In the macro and โ€œdot phraseโ€ era, there are many refrains that appear in the electronic medical record (EMR) with such regularity that we donโ€™t even notice them anymore. Statements like All questions were answered prior to discharge, The patient verbalizes understanding and is comfortable with the plan, and Symptomatic care and over-the-counter treatments discussed are so commonly tacked onto charts that our eyes …

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