Las Vegas Takes a New Approach to 911 Calls—Will Urgent Care Benefit?

Las Vegas Takes a New Approach to 911 Calls—Will Urgent Care Benefit?

Las Vegas is the latest municipality to recognize that not all 911 calls require response with a fully equipped ambulance and EMS crew. As part of a new pilot program by the Las Vegas Fire and Rescue Department, 911 operators are being trained to identify which calls really do require a full emergency response, and which could be transferred to a specially trained nurse who can guide the patient to the right level of care—including …

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Social Media Claims Can Be Fodder for Litigation

Social Media Claims Can Be Fodder for Litigation

A brouhaha in the St. Louis area should serve as a reminder (to operators, clinicians, and staff) that posts to social media platforms are subject to the same standards of fair comment as statements made in the media or anywhere in public. Saying something perceived as inflammatory or wrongfully derogatory about a local urgent care operator on Facebook, in this case, landed the chair of a local emergency department in court. The issue arose when …

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Walgreens Gambles on Providing Urgent Care Services in Las Vegas

Walgreens Gambles on Providing Urgent Care Services in Las Vegas

Walgreens, which has established a presence in the retail clinic market by outsourcing most such operations in its stores to third parties, is upping the ante on direct patient care with plans to open higher-acuity walk-in clinics in Las Vegas this year. More on the order of an urgent care center, including the capability to provide x-rays and offer stitches, the four locations will be operated by MedExpress and connected to existing Walgreens drugstores, but …

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Las Vegas Takes a Flyer on Phone Triage to Help Stem EMS Runs

Las Vegas Takes a Flyer on Phone Triage to Help Stem EMS Runs

Residents who call 911 for immediate medical care could find themselves getting a lift from a rideshare to a local urgent care center instead of riding in an ambulance, sirens wailing, to the emergency room thanks to a pilot program Las Vegas Fire launched in Las Vegas. With more than two thirds of its roughly 600,000 annual calls being for medical assistance, the fire department was looking for ways to cut costs but not the …

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Code 3 Continues to Spread Its Wings with Las Vegas Airport Plans

Code 3 Continues to Spread Its Wings with Las Vegas Airport Plans

Just last week we told you that Code 3 Emergency Partners was setting up shop with an urgent care center and freestanding emergency room at Dallas/Fort Worth International Airport (DFW). Now the company has announced plans for an urgent care center and pharmacy at McCarran International Airport in Las Vegas, as well; that location is slated to open in May of this year. The moves are far from random, as Code 3 CEO Carrie de …

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