Urgent message: The difference between being a “business owner” and “just an employee” is the personal degree of investment one has in his or her organization. Alan A. Ayers, MBA, MAcc is Chief Executive Officer of Velocity Urgent Care and is Practice Management Editor of The Journal of Urgent Care Medicine. What differentiates an “outstanding” from a “mediocre” employee? While factors like dependability, attention to detail, and pleasant demeanor might be the first come to …
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