Retail

Retail drugstore companies continue to ask pharmacists to perform more and higher-acuity services while, simultaneously, staffing issues are forcing them to reduce hours of operation and, with that, accessibility to patients. It seems clear there’s a chasm between corporate expectations and the training pharmacists have undergone in order to become the experts they are in pharmacology—which decidedly does not include conducting exams and diagnosing illness. A nonscientific review of mainstream media coverage indicates that nearly …

As JUCM News readers are (very well) aware, Walmart has tried multiple times to gain a foothold in the U.S. healthcare marketplace in ways that could conceivably have been competitive with urgent care and existing retail health outlets. First it was with their own retail clinics, then telehealth, and buying existing primary care properties. Now, as reported by Becker’s Hospital Review, the company wants to get into the medical research business. The company said in …

CVS May Try Buying Its Way into the Primary Care Business Barely a week after we told you that Amazon plans to try its hand at providing healthcare services in the brick-and-mortar world by buying One Medical, CVS announced that it, too is taking another run at expanding its own menu of healthcare offerings. The company says it’s looking at possible primary care acquisition targets, with an eye toward buying them outright or simply taking …

Dollar General Aims to Supply Healthcare to the Underserved. Drugstore Clinics Should Take Note Dollar General has seen a lot of succes swhere many retailers couldn’t be bothered—by offering low prices with sometimes minimal selection to customers who may not have many other options. It’s worked, though, with some of their stores evolving to offer the only access to fresh fruits and vegetables for miles around when mom-and-pop grocery stores in rural communities close up …

A new mode of delivering certain drugstore goods is literally ready to take flight in the communities of Frisco and Little Elm, TX, as Walgreens is taking a flyer on drone service from Wing, a subsidiary of Google. There’s no doubt the initiative scores a lot of points as a novelty and on the convenience scale—the company claims items can be delivered within 10 minutes—but there are significant drawbacks. For one thing, only around 100 …

CVSHealth says it’s going to close roughly 300 stores a year over the next 3 years—almost 10% of its locations across the country—in what it claims is a reaction to changing customer preferences. The company says it is also going to try new formats for its stores. Some will be “traditional” pharmacies that also offer retail products and some healthcare services ; others will still attempt to offer primary care services. While new versions of …

Walmart has been trying any number of tactics, for years, to become known as a reliable destination for immediate healthcare needs, essentially aspiring to become a rival of urgent care centers in their communities. As JUCM News readers know, one of their most recent efforts saw Walmart Health fail to land in 20 locations (which would have only constituted 0.004% of their 4,700 U.S. anyway). That was followed by a mass exodus by upper management …

Many retail outlets are trying desperately to capture revenue from the seemingly endless need for COVID-19 testing facilities. Some, such as national drugstore chains, are doing so successfully. Others face steep obstacles, however. Costco, for one, has tried hard to make it convenient for customers to self-test for the virus by offering a home version. The first challenge they encountered was the fact that many people who get a COVID-19 test are doing so to …

JUCM readers are well aware that Walmart has failed—multiple times—to establish a foothold as a healthcare provider. The concept, market, or locales have just never lined up right. They’re trying again, though, this time in partnership with primary care company Oak Street Health. The pair plan to open clinics in three Walmart supercenters in the Dallas–Fort Worth area this fall with an emphasis on preventive primary care and urgent care. What could make this effort …

JUCM News readers know the urgent care industry took a pretty big hit in the early months of the COVID-19 pandemic. We’re starting to come back strong, but retail clinics are having a harder time rebounding. RediClinic just announced it will close all 36 of its locations in Texas, in favor of expanding its telemedicine offerings for patients—for which they’re aligning with Rite Aid Virtual Care. Most of those locations were associated with H-E-B food …