Practice

It’s so simple that it may be impossible to resist: A PA has a follow-up question for a physician regarding Patient A right after the physician heads for her car; he shoots her a text so he can move on to the next patient. But hold on—is it a HIPAA violation if he uses his personal device? What about using cell phones or tablets to order office supplies—does that put company resources at risk? While …

While the clinical team has had its hands full focusing on treating and trying to protect patients during the COVID-19 pandemic, the Occupational Safety and Health Administration has maintained its focus on urgent care centers and other medical facilities as worksites. Now, having had more than a year to assess things, the agency has issued an emergency temporary standard (ETS) designed to limit the risk of revitalizing the COVID-19 pandemic among healthcare workers. It requires …

The COVID-19 pandemic forced every institution we take for granted to discover new ways of doing things that would not only be safe, but also allow operations to proceed as “normally” as possible. Besides trying to keep the workforce safe, childcare became a serious issue as kids learned from their bedrooms instead of in their schoolrooms for months (or longer). Some industries found this easier than others; accountants might be able to thrive from a …

The Centers for Disease Control and Prevention is asking its jurisdictions to work with urgent care operators and hospital emergency rooms to allocate and administer COVID-19 vaccine in an effort to equalize disparities in adult immunization. In its monthly letter to the 64 jurisdictions, which are dispersed throughout the U.S. and its territories, the agency noted that “with 50% of the U.S. population visiting either an emergency department of urgent care facility annually, these access …

Burnout is an ongoing problem in urgent care and other practice environments. It’s been exacerbated since the advent of the COVID-19 pandemic. We know this already. But JAMA Network Open just published new data that shed light on the biggest culprits, which in turn could give you a leg up on helping your providers maintain a healthy perspective and peak productivity. According to the article, based on a cross-sectional study of 1,310 clinicians, gender and …

As with testing supplies early on in the pandemic, most urgent care operators have had a hard time getting their hands on enough doses of COVID-19 vaccine to really make a difference in their communities. That could be changing in the near future, however, as multiple states are reporting that the demand for COVID-19 vaccines is waning—leaving them with the unexpected challenge of ensuring that their supply is put to good use while it’s viable. …

This year marks a milestone for Millennials, as the oldest members of that generation (defined by Pew Research as anyone born between 1981 and 1996) turn 40-years-old. According to a CNBC report drawn from a Harris Poll, 44% of them already have at least one chronic health condition. While some are clearly beyond the scope of urgent care (eg, neurodevelopmental disorders and multiple sclerosis), others include high cholesterol, hypertension, migraine headaches, and other conditions for …

There’s no doubt that the ability to offer patients immunization against a deadly virus would be a good thing for urgent care. Patients who have never visited your facility before may be encouraged to step inside for the first time, thereby getting a close-up view of how professional your team is and leaving with a peace of mind they may have been lacking for months. What offering the vaccine will not do is provide even …

As mass market retailers like Walmart and CVS push sales of over-the-counter COVID-19 tests, urgent care operators may have concerns that patients will no longer seek answers from their local urgent care center. Undoubtedly some patients who want to know if they have COVID-19 for personal reasons, such as if they want to visit an elderly relative, will head down to the drugstore for their test, many more require documentation from a healthcare provider for …

Vaccines are getting all the headlines these days, but the reality is that COVID-19 testing will continue to be essential to helping the United States recover from the effects of the pandemic for a long time. That means opportunities for urgent care to play an essential role in reducing spread and ensuring early treatment abound. Most recently, the Department of Health and Human Services announced a $12 billion program to expand testing at the community …