Practice Management
Urgent care centers have been eating away at patient volumes previously owned by hospital systems, prompting those systems to get into the urgent care game by buying or building locations. Simply setting up shop may not be enough to recapture those patients, however, if they’re run along the same lines as the hospitals themselves, suggests an analysis published by Becker’s Hospital Review. It goes so far as to suggest that hospital systems could learn a …
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The Urgent Care Association, long a proponent of sound antibiotic stewardship as a safeguard against drug-resistant bacteria, is working with the George Washington University Antibiotic Resistance Center on an initiative to improve antibiotic prescribing practices. One key element, through the College of Urgent Care Medicine, is an antibiotic stewardship toolkit based on the Core Elements of Outpatient Antibiotic Stewardship developed by the Centers for Disease Control and Prevention. UCA also just took part in—and sponsored—a …
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The Veterans Affairs (VA) Office of Community Care (OCC) has said publicly that it wants to help veterans gain greater access to healthcare outside of the VA system. Naturally, as part of its contracting process, the OCC requires prospective contractors who want to treat those enrollees beyond the walls of a VA facility to share a fair amount of information. A lot of it is what you’d expect: name, address, DEA number, phone, fax, National …
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Family physicians and psychiatrists are the most in-demand physicians and healthcare providers overall when it comes to recruiting assignments, but nurse practitioners are now third on the list, according to a report from MerrittHawkins, a subsidiary of AMN Healthcare. The authors attribute the sharp rise of nurse practitioners among recruiters seeking to fill positions to the growing number of retail clinics—and the ongoing growth of urgent care. In fact, “urgent care” was used as a …
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Visits to emergency rooms continue to go up as hospital admissions drop in southern California, suggesting that either many of those flocking to the ED don’t need to be there or patients who need beds aren’t getting them, according to a new series of articles published in the Whittier Daily News. Either way, it would seem wider, acuity-appropriate use of urgent care resources would reduce the volume while increasing efficiency of care. Another solution being …
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More than one insurer has tried to dissuade plan members from going to the emergency room by threatening to stick them with the bill if their visit proves (after the fact) to have been nonemergent. The urgent care industry has also put a good deal of effort into trying to educate the public as to when they really need to be in the ED and when it makes more sense, both logistically and economically, to …
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ChoiceOne/MedSpring, operators of more than 60 urgent care centers around the country, and life sciences company Quadrant Biosciences have entered a partnership to offer a new brain health assessment service at existing locations in Maryland and Texas. Called ClearEdge, the system was developed with experts at SUNY Upstate Medical University. It essentially packages together an array of functional assessments designed to monitor and track subtle changes in cognitive function, balance, and patient symptoms over time. …
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CVS Health is one of the defendants in a federal lawsuit claiming that it and other companies failed to protect the HIV status of 6,000 patients in Ohio—not through an online data breach, but thanks to a poorly constructed envelope. The suit filed by three unidentified plaintiffs maintains that when CVS mailed letters to patients in the state’s HIV drug assistance program last year, the recipients’ HIV status was visible in the envelope’s glassine window. …
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Insurers, health systems, and state governments have cobbled together regulations on various aspects of prescriptions for opiates. The federal government is working on legislation aimed at curbing the opioid crisis, too. Walmart and Sam’s Club’s pharmacies aren’t waiting for new regulations to mandate the limits of opioid prescriptions, however. Instead, the parent company is imposing a limit of 7-days’ supply for patients who are prescribed opiates for acute, short-term pain. Those restrictions will start within …
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It would seem to be self-evident that your urgent care center needs to collect on all fees for care provided in order to stay in business. Whether by sloppy bookkeeping, honest mistakes, or well-intentioned attempts at “charity,” however, millions of dollars are going unclaimed for services rendered across the country, according to an editorial that appeared in the Chicago Tribune recently. The opinion piece, penned by the paper’s Editorial Board, goes so far as to …
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