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Developing Data
These data from the 2010 Urgent Care Benchmarking Survey are based on responses of 1,691 US urgent care centers; 32% were UCAOA members. The survey was limited to “full-fledged urgent care centers” accepting walk-ins during all hours of operation; having a licensed provider and x-ray and lab equipment onsite; the ability to administer IV fluids and perform minor procedures; and having minimal business hours of seven days per week, four hours per day.

In this issue: What employee benefits are clinical staff receiving in your center?
The 2010 question specified full-time employed physicians. Questions were also asked about benefits coverage for independent contractors who were physicians and centers almost unanimously do not provide coverage for these types of workers, as would be expected.

Benefits for Clinical Staff Other than Physicians, PAs and NPs
Benefit X-ray Tech
(9.38% of centers reported no full-time x-ray tech on staff)
(32% of centers reported no full-time RNs on staff)
(24.32% of centers reported no full-time LPNs on staff)
(26.83% of centers reported no full-time nurse asst on staff)
Health Insurance 61.8 42.7 40.0 49.5
Retirement Plan 50.0 39.6 32.0. 38.1
Malpractice Insurance 26.5 20.8 17.0 17.5
Life Insurance 36.3 31.3 25.0 26.8
Short-term Disability 27.5 26.0 20.0 19.6
Long-term Disability 23.5 19.8 13.0 14.4
Vision Care 33.3 25.0 23.0 25.8
Dental Care 33.3 28.1 26.0 27.8
Continuing Medical Education 29.4 21.9 11.0 13.4
State Licensure Fee 21.6 13.5 11.0 13.4
Profit Sharing 9.8 5.2 5.0 7.2
No Benefits 11.8 10.4 15.0 15.5

Acknowledgment: The 2010 Urgent Care Benchmarking Study was funded by the Urgent Care Association of America and administered by Professional Research Associates, based in Omaha, NE. The full 40-page report can be purchased at

Developing Data: December, 2012