Practice Management
Members of the Urgent Care Association (UCA) get a lot of “free” stuff—resources, checklists, podcasts, job searches, magazines, webinars, templates, plans, and so on. But this year at the Urgent Care Convention we are going one better (two, actually). I’m talking about our new “Ask a Consultant” sessions and our Quality Programs Center, both of which essentially provide the space for free consulting (yes, free). The Ask a Consultant sessions feature top, vetted consultants who …
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Urgent Message: A supervising physician can be named in a lawsuit for malpractice against a nurse practitioner or physician assistant, however, there are steps supervising physicians can take to protect themselves against such actions. Alan A. Ayers, MBA, MAcc In urgent care settings, physicians are often responsible for supervising and overseeing a team of other healthcare employees, including nurse practitioners (NPs), physician assistants (PAs), and medical assistants (MAs). If any member of this team is …
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Benjamin Barlow, MD; Phyllis Dobberstein, CPC, CPMA, CPCO, CEMC, CCC The False Claims Act (FCA) is a federal statute enacted in 1863, inspired by defense-contractor fraud during the Civil War. Today it is used to prosecute inappropriate billing in the healthcare setting. Any person who knowingly submits false claims to the government (ie, Medicare, Medicaid, and Tricare) is liable for 3 times the government’s damages plus a penalty that is linked to inflation. Penalties are per …
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A 53-year-old female with no significant past medical history presents to the urgent care with progressive fatigue for several weeks. An ECG is obtained. View the ECG captured above and consider what your diagnosis and next steps would be. Resolution of the case is described on the next page.
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Brad Laymon, PA, CPC, CEMC Over my career as a physician assistant, I have delved extensively into the intricacies of medical coding guidelines. Through collaborative initiatives with healthcare systems and fellow clinicians, I have been able to identify 9 common, recurring coding pitfalls. This process came with significant time and experience, and I want to share what I’ve learned as my ultimate objective has always been advancing charting accuracy to instill confidence among providers in …
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Urgent Message: As more glucagon-like peptide-1 and gastric inhibitory polypeptide agonists are prescribed, it is important for clinicians to have familiarity adverse reactions and complications that may present in urgent care. Sergio Ramoa, MD, MS; Darya Zakirov, MS, APRN, FNP-C; Pascale Carbonara, MD; Deann Isherwood, MSN, FNP; Tu-Mai Tran, MD, MSc Citation: Ramoa S, Zakirov D, Carbonara P, Isherwood D, Tran TM. Updates in Weight Management Pharmacotherapy: Essential Knowledge For The Urgent Care Clinician. J …
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In 2023, the urgent care industry added 1,057 de novo locations—new sites that did not previously exist. But these new centers are far more likely to be owned by larger entities with 10 or more units, also called “enterprise” operators. In fact, according to data from National Urgent Care Realty analyzed by Experity, for the past 4 years, 10+ unit operators have been the drivers of new rooftop growth. Prior to 2020, the industry was led …
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Commuting in Jakarta can be a nightmare. The average citizen in Indonesia’s capital city spends weeks stuck in urban transit each year. Compare this with Singapore, which is consistently rated one of the best cities in the world for commuters. The difference between the day-to-day experience of residents of each city is stark. The root cause of why these two metropolises of southeast Asia have such disparate commuter experiences lies in the contrast of how …
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A perspectives article in JAMA Internal Medicine notes that primary care providers (PCPs) spend a large part of their time each day clicking in their medical record systems. Artificial intelligence (AI) is gradually working its way into everyday processes—such as algorithms that can suggest coding choices or predict a patient’s risk for a certain health condition—ideally to help clinicians gain some efficiencies. The author believes that the widespread availability of generative AI suggests that AI-powered …
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After investing $5.2 billion in VillageMD in 2021, Walgreens initially had plans to open at least 600 Village Medical primary care clinics within Walgreens retail pharmacy locations in 30 markets by 2025, aiming to amass about 1,000 clinics by 2027. However, last week in what seems like a relative backpedal, Walgreens announced it is now closing all its VillageMD sites in Illinois and Florida, a Drug Store News story revealed. Illinois currently hosts 6 locations, and Florida …
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