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Healthcare executives meeting at the J.P. Morgan Healthcare Advisory Council in New York recently highlighted how rapidly the health sector is shifting under technological, financial, and policy pressures. In terms of technology, artificial intelligence (AI) is now delivering real-world operational benefits, including shorter hospital stays, faster workflow automation, and reduced administrative burdens associated with clinician documentation, they said at the meeting. Leaders also noted that organizations need to sketch out scenario-based plans because major Medicaid policy changes and reductions in federal research funding will create long-term uncertainty. Mission-driven mergers will change points of access, and consumer-focused models will inspire new investment in virtual and ambulatory care that can reduce wait times and improve access.ย
Big takeaways: The major takeaways included the fact that AI is no longer in the pilot phase and now has proven results as well as the fact that consumers will choose on-demand care. Whatโs important here is that many of the forecasts align with urgent careโs role in the market by meeting consumers where theyโre at, helping to reduce costs by avoiding emergency department visits, and leveraging AI.
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