Triage Systems Work Well To Direct Patients to UC Rather Than ED

Triage Systems Work Well To Direct Patients to UC Rather Than ED

A narrative review of literature exploring patient triage found that structured, evidence-based systems that differentiate between emergency departments (EDs), urgent care (UC), and primary care can be useful in scaling down the inappropriate use of EDs. Published in Cureus, the editorial concluded that the specificity of triage systems in terms of identifying true ED cases ranges from 85-95%. Additionally, the author found several features of UC visits that were superior to comparable ED metrics. Urgent …

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When Urgent Care Is Available, Emergency Departments Are Less Congested

When Urgent Care Is Available, Emergency Departments Are Less Congested

It’s evident through everyday experience that access to urgent care (UC) can reduce emergency department (ED) congestion and drive better healthcare resource utilization in a community. A literature review published in Cureus recently quantified this same conclusion by analyzing 10 studies conducted between 2015 and 2024, primarily in the United States, which found that the availability of standalone UC centers reduced ED visits by 8% to 17%. One cited study found UC led to a …

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