Patients Say No Thank You and Leave in the Midst of Lengthy ED Waits

Patients Say No Thank You and Leave in the Midst of Lengthy ED Waits

It’s a strange phenomenon, but there are data to back it up: The emergency room at St. Charles Bend in Bend, OR is getting more traffic—it’s just not necessarily treating more patients. Nearly 5% of the people who check in to the ED leave without being seen (LWBS) because the wait is simply too long. That’s nearly three times the national average. The Bulletin newspaper in Bend noted that LWBS was the most common diagnosis …

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