Urgent message: While the term “triage” refers to one distinct step in emergency department throughput, in urgent care the concept encompasses a series of activities that span queuing, registering, intake, and the physical exam. Given the clinical and legal implications of the term, including who legally can triage, the term should be avoided in most urgent care settings. Alan A. Ayers, MBA, MAcc According to modern dictionaries, triage refers to the “assignment of degrees of …
Read More