Surprise Bills Continue to Anger Patients—and One Company’s Name Keeps Turning Up

Surprise Bills Continue to Anger Patients—and One Company’s Name Keeps Turning Up

It isn’t news that patients sometimes receive bills that seem out of proportion to the care they received in an emergency setting (especially a freestanding emergency rooms)—and that the media and state legislatures have taken notice. A new statewide survey in New Mexico reveals that nearly a third of patients say they received large “surprise bills” after seeing clinicians outside their insurer’s network. In addition, data from the Consumer Federation of America and the North …

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