The ‘Halo Effect’ of Hybrid Care

The ‘Halo Effect’ of Hybrid Care

Contrary to the fear that virtual care cannibalizes brick-and-mortar volume, 2025 data reveals a distinct “halo effect” for hybrid urgent care operators. Analysis of average daily visits shows that practices offering telemedicine outperformed those that did not by nearly 12%, averaging 34.5 visits per day compared to 30.8. Crucially, this growth is not purely digital. While hybrid clinics averaged 2.1 telemedicine cases daily, they also saw 32.4 in-person visits—approximately 2 more physical encounters per day …

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Eskenazi Health Combines Urgent Care With a Range of Services

Eskenazi Health Combines Urgent Care With a Range of Services

To adapt to the increased demand for urgent care (UC), Eskenazi Health in Indiana has evolved its clinics into hybrid centers that offer urgent care, primary care, and specialty care, including behavioral health, according to the Indy Star. Providers who typically see patients with seasonal respiratory viruses and other UC-appropriate concerns have regularly addressed mental health crises and referred patients to specialist care. The news outlet reports that provider shortages are driving consumers to urgent …

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