Cleveland Clinic’s Upfront Payment Policy Inspires Backlash

Cleveland Clinic’s Upfront Payment Policy Inspires Backlash

When Cleveland Clinic announced a new policy beginning on June 1 that requires patients to pay their out-of-pocket copays when they arrive for their scheduled appointments, it created controversy for the high-profile nonprofit system. If a patient isn’t able to pay upon check-in for nonemergent appointments, it results in the appointment being cancelled. Urgent care is not included in the new policy, so patients visiting any of the Cleveland Clinic’s 42 centers will not need …

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Urgent Care Pushes CMS to Adopt Patient Copays Instead of Coinsurance

Urgent Care Pushes CMS to Adopt Patient Copays Instead of Coinsurance

The Urgent Care Association (UCA) sent a letter to the Centers for Medicare and Medicaid Services (CMS) in favor of lowering the copay patients would be responsible for when visiting an urgent care visit, effective in 2018. The changes would affect the cost-sharing structure for “standardized options” (ie, Simple Choice plans) that plan issuers offer in the individual insurance marketplace. Standardized options are intended to simplify the consumer plan selection process; each has a single …

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