Journal of Urgent Care Medicine

Beyond Convenience: Becoming a Healthcare Partner

For much of Urgent Care’s history, convenience was our calling card. Walk-in access, extended hours, 7-day availability, and locations close to where people live and work changed what patients expected from healthcare. Convenience helped build this field, but it won’t be the only thing defining our future. Last month, I wrote about the forces reshaping healthcare: growing challenges with primary care access, rising costs, pressure on emergency departments, and employers searching for better ways to …

Why the Need for a Certificate of Need?

Despite progress in recognizing the need for cost-efficient, readily available care like that found in the urgent care setting—and data demonstrating that they don’t help mitigate healthcare costs anyway—certificates of need (CONs) continue to exist. Typically, states view urgent care centers as “physician offices” that would not be subject to a CON. As healthcare markets become more saturated (ie, competitive), however, there is growing concern that those threatened by the boom in urgent care could …

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