Journal of Urgent Care Medicine

Freestanding ERs Criticized for Billing—and Cherry-Picking Wealthy Patients

The rapid growth of freestanding emergency rooms—as well as consumer outrage over controversial billing practices—continues to draw the attention of researchers and legislators around the country. Most typically found in affluent neighborhoods, some freestanding emergency centers can be hard to distinguish from lower cost urgent care centers, setting expectations for some patients that they’ll receive an urgent care-size bill. When the cost more closely resembles the cost of a trip to the ED, patients cry …

Patients Don’t Associate Higher Cost with Better Care

Apparently, patients don’t see a need to pay Cadillac prices for the “Cadillac” of healthcare services (wherever they may exist). Most participants in a new report published in Health Affairs don’t associate higher cost with higher quality when it comes to making healthcare decisions—a departure from the expected consumer mindset when it comes to buying other goods and services. Among the questions included in the survey: “Would you say higher prices are typically a sign …

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