Journal of Urgent Care Medicine

Pandemic Fears Sparked Hundreds of Attacks on Health Workers

Between January 2020 to January 2023, 18 healthcare workers were killed and another 147 were injured in incidents related to the global COVID-19 pandemic, according to findings published in Health Security. In addition, 33 workers were kidnapped, and more than 100 other incidents involved damage to facilities. Sadly, workplace violence is common in the healthcare setting, the authors note, and the published study aimed to identify incidents specifically related to the pandemic—such as aggression against …

ADHD Drug Shortage Overlaps With Back-To-School

Just as students are returning to classrooms, the ongoing shortage of attention deficit hyperactivity disorder (ADHD) drugs shows no signs of letting up. Many pharmacies have been out of stock, and manufacturers are not entirely caught up, according to Axios. In June, the Centers for Disease Control and Prevention also issued an advisory to warn patients about potential access issues after the arrest and fraud indictment of 2 executives from a digital health company that …

College Concierge Care Could Compete With UC

For those willing to pay extra for faster access to care and essentially more of the clinician’s time, concierge models can offer patients enhanced convenience and personal attention beyond the traditional 15-minute primary care office visit. Now concierge medicine programs are springing up on college campuses, according to Axios. Programs are no doubt marketed to nervous parents who worry about their child being away from home and who likewise may be concerned about the quality …

Ardent Focused on Urgent Care Deals After IPO

The for-profit Ardent Health system closed its initial public offering about a month ago and said in a press release that it intends to use the net proceeds from the offering for working capital and to acquire complementary businesses. As it turns out, Ardent is targeting urgent care investment as its “most immediate focus” for the second half of the year—both de novo and acquisition deals—according to Modern Healthcare. Already this year, the organization has …

How KP Aims to Add Value Into the Retail Clinic Equation

In California, Kaiser Permanente (KP) operates 35 clinics inside Target retail stores, which seems like an unusual partnership on the surface. But in practice, the model helps KP open up capacity for office-based primary care physicians to handle chronic conditions and realize greater value for the system, according to Alan A. Ayers, MBA, MAcc, President of Urgent Care Consultants and Senior Editor of The Journal of Urgent Care Medicine. Ayers also believes the KP Target …

Walgreens Considers VillageMD Sale

Walgreens could be out in the market shopping around its VillageMD line of business before long. After closing several of its underperforming Village Medical clinics within the past year to cut costs, the pharmacy retailer suggested a potential sale of some or all of the clinics in a filing with the Securities and Exchange Commission last week. In January 2023, Summit Health-CityMD and its 370 urgent care and primary care centers became part of the …

Hybrid UC and ED Model Grows Nationwide

An analysis by the Washington Post and Kaiser Health News examined the recent trend of hospitals launching combined urgent care (UC) centers and emergency departments (EDs). One of the benefits of the hybrid centers is that patients don’t have to self-triage and decide on their own which level of care they need. As it turns out, in the real world of these hybrid centers, many patients can be treated appropriately at the UC level. For …

Optum Layoffs, Clinic Closures Continue

Optum is closing several urgent care and primary care clinics in multiple states, according to a report in Becker’s. More than 500 clinical and administrative employees will be laid off in California alone, hard on the heels of other recent staff impacts at locations in Colorado and Florida. Parent company UnitedHealth Group attributes the changes to the evolving needs of the business. The report notes that Optum and its subsidiaries had multiple waves of staff …

One Medical Staff Reading From Corporate Script

One Medical is facing new scrutiny for allegedly providing questionable talking points for its employees to use in response to anyone with concerns about previous reports that its call center had not appropriately escalated a number of urgent patient calls that should have received immediate medical attention. Instead, the patients were scheduled for office visits. As reported by the Washington Post, One Medical instructed staff to tell those who expressed concern over the controversy that …

Hospital Pediatric Capability Levels Suggested

A study of 1,061 hospitals recently published in JAMA Network Open offers a classification of 4 levels of pediatric clinical capability, based on the parameters of the services provided by the hospitals. The hope is that outcomes and care delivery can be compared in a way that is more of an “apples-to-apples” approach using the 4 pediatric hospital capability levels developed by the authors. For urgent care centers, such classifications could be handy for triaging …

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