Industry Category

The increased wait times in emergency rooms and explosion in the popularity of urgent care have been (and continue to be) well documented. Not as much attention has been paid to why there’s so much more traffic. A study soon to be published in Academic Emergency Medicine reveals a few of the answers—and some of them support the notion that urgent care fulfills unique needs, either clinically or in terms of patient preference: Limited access to or confidence in primary care Patient-perceived urgency Convenience Views of family, friends or otherRead More
The emergency room at the Washington (DC) Hospital Center had a statistically validated reputation for long waits—more than 115 minutes, on average. They’ve managed to lop an hour off that, though, thanks to a new telemedicine system that’s helped reduce clutter and time waiting to be seen. Employing a system called Teletriage, by EmOpti, the MedStar-owned facility now uses video to allow providers to see a patient remotely during the triage process. Triage nurses start ordering tests and certain medications while patients wait for a full, in-person physical. Now averageRead More
The ever-increasing investment hospitals are making in their own urgent care offerings, along with the growing senior population and evolving habits of younger patients, are key factors in the ongoing growth of the urgent care industry, according to a new report by TMR Research. Urgent Care Centers Market—Global Industry Analysis, Size, Share, Trends, Analysis, Growth, and Forecast 2017–2025 also credits the pioneering operators who brought the industry to this point, however, noting that the services offered in the urgent care setting have continued to evolve along with patients’ needs, suchRead More
Pamela Sullivan, MD, MBA, FACP, PT was officially introduced as the newly elected president of the Urgent Care Association of America’s Board of Directors during the 2017 Urgent Care Convention & Expo, held this week in National Harbor, MD. Sullivan takes over from Steve Sellars, MBA, who served as president for the 2016–2017 term. In accepting the position, she stressed the necessity to help patients understand “their evolving healthcare options, while innovating new business models and processes to support our members.” Sullivan is currently the facility medical director of emergencyRead More
Urgent care has taken root, among other reasons, based on its capability to treat patients who otherwise would be sitting (and waiting) in local hospital emergency rooms with nonemergent illness and injury. This benefits not only our industry and the patients who need urgent care, but also those patients who will find a less-crowded ED than they might find in a world without urgent care. And some of them—particularly those covered by Medicare and Medicaid, for whom covered ED visits are unlimited—really do need to be there even if theirRead More
There may be a certain amount of prestige to be aligned with major teaching hospitals in Boston, New York, Chicago, and Los Angeles, but physicians on the outskirts of medium-size cities are fetching higher pay these days, according to data just released by Doximity, a social network for clinicians. Researchers found salaries to be highest in rural, low-cost areas within medium-sized metropolitan areas. Doctors and advanced practice providers in the Charlotte, NC metro area are making an average of $359,455, across all specialties. Charlotte is followed on the list byRead More
Having declared May to be Urgent Care Awareness Month, the Urgent Care Association of America has some ideas you can implement to highlight the value your urgent care center brings to the community. Benchmark Urgent & Family Care in Austin, TX, for one, is inviting its neighbors to come in for free blood pressure and blood sugar checks—a low-cost assessment for the operator that could have a high return once patients who’ve never visited before see the scope of services available on a walk-in basis. If you opt to conductRead More
Hospital operators like Mission Health System in North Carolina and Rush University Medical Center are trying a new approach to draw in patients off the street: offering urgent care at primary care prices. It seems to be working, too, as visits to other urgent care centers are down in the Asheville, NC area since Mission made their move. Mission My Care Now has opened four primary care locations that are open to walk-in patients beyond “normal” business hours, just like an urgent care center. The difference—a big one for patients,Read More
Upheavals among payers, an unsure future for a national health plan, and evolving payment models have not dampened physicians’ enthusiasm for what they do for a living—in fact, most are happier than ever with their choice of profession, and are making more money at the same time, according the 2017 Medscape Physician Compensation Report. The data put average physician compensation at $294,000 annually, taking into account both the full array of specialties and primary care. Except for oncologists and cardiologists, which remained even compared with the last survey period, andRead More
Seven health systems—including more than one with a stake in the urgent care marketplace—are among the World’s Most Ethical Companies, according to a new listing from the Ethisphere Institute. Hospital Corporation of America (HCA), Baptist Health South Florida, Cleveland Clinic, Covenant Health, Northwell Health, Sharp HealthCare, and University Hospitals were all recognized for their ethics and compliance programs; corporate citizenship and responsibility; creating a culture of ethics; governance; and their leadership, innovation, and reputation. More than just committed to doing business ethically, each of the honorees have responded to aRead More