Business Category

Three gigantic—and extremely wealthy—corporations are joining forces to try to lower what their leadership considers to be exorbitant healthcare costs. Amazon, Berkshire Hathaway, and JPMorgan Chase say they’re forming an “independent healthcare company” specifically for their employees—more than a million people, though not all are in the U.S. The new entity will focus on technological solutions to lower costs, simplify coverage, and increase transparency in employee healthcare. Berkshire Hathaway’s Warren Buffet says the triumvirate “does not come to this problem with answers, but we also do not accept it asRead More

Posted On November 17, 2017By Stuart WilliamsIn Business

Make Patients Aware of Your Clinic’s Holiday Plans

Patients visit urgent care centers because they’re convenient places to get quality care, and often at a time when the primary care office is closed. Those advantages—and the goodwill they engender—go out the window when patients waste a trip only to find your doors locked and the lights out, however. With Thanksgiving next week, make sure you’ve done everything you can to make the public aware of when you will and will not be open. Use signage in the waiting room, outside on windows and doors so passersby can seeRead More

Posted On September 18, 2017By Stuart WilliamsIn Business

Why Is It So Hard to Get Honest Feedback from Employees?

Research has proven that workers who feel free to give constructive feedback about their jobs and their employers stay longer. The challenge, according to a new article published in the Harvard Business Review and reviewed online by Advisory Board, is getting them to feel comfortable enough to provide that feedback. Many workers feel any comments perceived as negative will be used against them, while others assume management doesn’t really want to hear it so any time they spent trying to get their point across will be wasted. If you reallyRead More

Posted On September 11, 2017By Stuart WilliamsIn Business

Do ‘Small-Scale’ Mergers Add Up to Medical Monopolies?

The ongoing growth of the urgent care industry despite naysayers and a challenging payer landscape speaks to the commitment of individual physician owners who recognized the benefit of a different approach to practicing medicine—for themselves and for the patient. As we’ve mentioned here, one recent trend has seen hospital systems gobbling up individually owned urgent care operations. While the government keeps fairly close watch on mega mergers—sometimes blocking them in the interest of protecting an open marketplace—smaller deals like those described above often go unnoticed. A new article published inRead More

Posted On August 21, 2017By Stuart WilliamsIn Business

The Cost of Compliance Continues to Climb—Plan Accordingly

The Merit-Based Incentive Payment System (MIPS), the EHR incentive program, and other Medicare programs are driving the cost of complying with federal regulations through the roof, according to a new survey from the Medical Group Management Association (MGMA). The group says nearly half of practices in the U.S. spend more than $40,000 per full-time physician to keep up—while 14% say that figure is $100,000 or more per physician. The MGMA says the wide range is attributed to the level of investment various practices are making in their participation. From theRead More

Posted On July 25, 2017By Stuart WilliamsIn Business

Outreach is Key in Attracting New Patients

Announcing that the high school football season is a month and a half away isn’t likely to draw much attention. However, noting that scholastic athletes will have to get their physicals done early in anticipation of practice starting—especially if you run an urgent care centers that’s offering a discount on preseason check-ups—could increase a center’s visibility and even draw in patients who may have never visited before. Sisters of Mercy Urgent Care, in North Carolina, saw the value in this approach and sent out press releases publicizing $25 sports physicalsRead More

Posted On July 12, 2017By Stuart WilliamsIn Business

Seasonal Workers Need Urgent Care, Too

The dog days of summer are all the more brutal for the seasonal workers lugging tourists’ bags, sitting in the sun at the top of the water slide, and keeping the greens green on the golf course. Many of them may even be away from home and staying in employee housing. Where will they turn when they need immediate care? Your urgent care center would be a great place to start—provided you’ve laid the groundwork by ensuring employers know where you are and the breadth of services you offer. WhetherRead More
Make Sure Vacationers in Your Area Can Find You

Posted On July 6, 2017By Stuart WilliamsIn Business

Make Sure Vacationers in Your Area Can Find You

Whether your location is fixed in a resort town or a couple of blocks off the interstate, it’s likely people from other areas will be passing through or spending some time nearby this summer. Some of them are going to catch a fish hook to the finger, eat tainted seafood, or be struck with the same URIs they’d be prone to back home. (In fact, insurance industry estimates hold that 20% of people will become sick or injured while on vacation.) You should be the urgent care operator they findRead More
It’s official: New York City is now the latest entity to forbid hiring companies of any kind—including urgent care centers—from asking prospective employees how much money they made in previous positions. Though it won’t take effect until October, a bill to that effect was signed into effect just last week. The intent is to help close the gap in average salary between male and female workers. The rationale is that anyone who made less money at a previous job is more likely to make less money at a new job;Read More
UnitedHealth Group thought it was a great idea at the time: offer no-cost primary and behavioral care, in the hope that the company would bring in enough money through claims, while also building a loyal customer base. Detractors may say it was a nonstarter, or that the notion had merit but was poorly designed; some may even point the finger at the Affordable Care Act (ACA, or Obamacare). Either way, the company is shutting down Harken Health, the subsidiary under which it ran the program, after a little over aRead More