Why Is It So Hard to Get Honest Feedback from Employees?

Why Is It So Hard to Get Honest Feedback from Employees?

Research has proven that workers who feel free to give constructive feedback about their jobs and their employers stay longer. The challenge, according to a new article published in the Harvard Business Review and reviewed online by Advisory Board, is getting them to feel comfortable enough to provide that feedback. Many workers feel any comments perceived as negative will be used against them, while others assume management doesn’t really want to hear it so any …

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Can Your Employees Really Speak Freely?

Can Your Employees Really Speak Freely?

The following is a summary of an article originally published in the Harvard Business Review. It explores how, in many organizations, leaders who attempt to elicit honest employee feedback often fail in their attempts to create meaningful dialogue. Urgent care providers must realize they have an important stake in this issue, as research shows when employees can voice their concerns freely, organizations see increased retention and stronger performance. Most leaders will declare that they have …

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Time for Urgent Care to Embrace Telemedicine

Time for Urgent Care to Embrace Telemedicine

Being an industry populated by medical professionals who also happen to be forward-thinking business visionaries, urgent care is likely to see accelerated growth in telemedicine in 2017 and beyond. Conversely, operators who don’t see the benefit run the risk of getting left in the dust, as even large healthcare businesses and networks—typically, slower to adopt new practices than entrepreneurial types—are forging ahead in offering virtual visits. Occupational medicine giant Concentra just announced it is adding …

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