Despite Challenges, Urgent Care Acuity Remains High

There’s been a bit of discussion in the urgent care industry (including in JUCM articles of late) concerning a perceived degradation of acuity in urgent care practice. The worry is that in the service of getting a maximum number of patients in and out the door quickly, some patients with more than minimally complicated complaints are advised to visit the closest emergency room when they could just as safely (and more cost-effectively) be treated in …

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Healthcare Visits by Victims of Human Trafficking Are Limited, but Often Include Urgent Care

Healthcare Visits by Victims of Human Trafficking Are Limited, but Often Include Urgent Care

As noted in this month’s cover article (Human Trafficking in the Urgent Care Setting: Recognizing and Referring Vulnerable Patients), isolation is one of many tools perpetrators use to control victims of human trafficking. Certainly this includes limiting access to healthcare. Not surprisingly, when care is necessary it’s not likely to be sought in a primary care office. Rather, busy acute care sites that offer walk-in access and relative anonymity tend to be preferred—with urgent care …

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COVID-19 Has Had a Strong Impact on Pediatric Presentations—Well Beyond the Virus Itself

COVID-19 Has Had a Strong Impact on Pediatric Presentations—Well Beyond the Virus Itself

The effects of SARS-CoV-2 itself on various populations in the United States and internationally have been well-documented. Likewise, an ever-growing number of studies have measured the effects of the pandemic on healthcare, the workforce, children’s education…and on and on.               One fact that has been largely overlooked: While social distancing and mask mandates helped reduce spread of COVID-19, with the unintended benefit of reducing the number of cases of other infectious diseases, they did nothing …

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Evolution of the Urgent Care Staffing Model During the COVID-19 Pandemic

Evolution of the Urgent Care Staffing Model During the COVID-19 Pandemic

The scourge of the COVID-19 pandemic has affected urgent care practices deeply, beyond what you already know firsthand. In addition to fluctuations in patient visits, efforts to keep staff safe, and reorganizing locations to meet whatever need was greatest at a given moment, the “typical” urgent care staffing model evolved at an accelerated pace between 2019 and today.               The proportion of centers in which physician assistants and nurse practitioners treat patients with only remote …

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STIs Are Epidemic in the U.S.—but How Many of Those Patients Are Going to Urgent Care?

STIs Are Epidemic in the U.S.—but How Many of Those Patients Are Going to Urgent Care?

If you read this issue’s cover article on how important urgent care is in fighting the current surge of sexually transmitted infections in the United States, you know that we are in the midst of an STI epidemic. (And if you didn’t read it, you should turn to page X to do so after you’re done here.)               Sure, there have been demographic shifts in healthcare preferences; more Americans than ever (especially in the younger …

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Urgent Care Is Correcting Course on Antibiotic Prescribing

Just 4 years ago, a Research Letter published by JAMA Internal Medicine painted an unflattering picture of the antibiotic prescribing habits in U.S. physician offices, urgent care centers, retail clinics, and emergency rooms.1 Urgent care took its lumps along with other settings—but in response, collectively, also took the issue seriously and set to work on correcting course. In introducing their Antibiotic Stewardship program, The Urgent Care Association and the College of Urgent Care Medicine noted …

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The Data Are Clear: Urgent Care Visits Almost Always Suffice for Low-Acuity Cervical Trauma

The Data Are Clear: Urgent Care Visits Almost Always Suffice for Low-Acuity Cervical Trauma

Reducing the need for patients to visit hospital emergency rooms (as well as the associated cost) is an essential attribute and key selling point of the urgent care industry.  Remarkably few studies have been conducted to confirm this in practice, however. When they are undertaken, they tend to prove that this isn’t just hype; proper utilization of urgent care really can preclude the need for many patients to go to the ED, and that really …

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A Tale of Two Viruses: Rapid Flu and COVID-19 Tests in the Urgent Care Setting

A Tale of Two Viruses: Rapid Flu and COVID-19 Tests in the Urgent Care Setting

JUCM has been fortunate to be on the forefront of research on SARS-CoV-2, from a headline-making article entitled Chest X-Ray Findings in 636 Ambulatory Patients with COVID-19 Presenting to an Urgent Care Center: A Normal Chest X-Ray Is No Guarantee way back in May 2020 right through this issue. The latest COVID research article we’re pleased to present focuses on infection rates of influenza type A/B and COVID in a federal qualified healthcare center in …

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Urgent Care—It’s a Millennial’s Market

Urgent Care—It’s a Millennial’s Market

In terms of services offered, urgent care “should” appeal to patients of all ages. And it does. But to which age groups does it appeal the most? If you guessed “Millennials, ” you’re right—and that’s nothing new, according to the FH Healthcare Indicators and FH Medical Price Index 2022. In fact, those born between 24 and 39 years of age in 2020, when the data were collected, have been urgent care’s top customers for several years …

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Spoiler Alert: 2020 Saw a New Trent in Urgent Care Data Claims

Spoiler Alert: 2020 Saw a NewTrend in Urgent Care Data Claims Spoiler Alert: 2020 Saw a NewTrend in Urgent Care Data Claims The effects of the COVID-19 pandemic on healthcare systems around the world has been unprecedented, at least in our lifetimes. The cost in lives and dollars, pounds, euros, yuan, is incalculable at this point, as the pandemic continues. What we can get our arms around, however, is how visits to urgent care centers …

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