In each issue on this page, we report on research from or relevant to the emerging urgent care marketplace. This month, we offer a look at data from the 2010 Urgent Care Benchmarking Survey Results. These data are based on responses of 1,691 US urgent care centers; 32% were UCA members. The survey was limited to “full-fledged urgent care centers,” the qualifications for which included accepting walk-ins during all hours of operation, as well as …
Read MoreDeveloping Data: May, 2011
In each issue on this page, we report on research from or relevant to the emerging urgent care marketplace. This month, we offer a look at data from the 2010 Urgent Care Benchmarking Survey Results. These data are based on responses of 1,691 US urgent care centers; 32% were UCA members. The survey was limited to “full-fledged urgent care centers,” the qualifications for which included accepting walk-ins during all hours of operation, as well as …
Read MoreDeveloping Data: April, 2011
In each issue on this page, we report on research from or relevant to the emerging urgent care marketplace. This month, we offer a first look at data from the 2010 Urgent Care Benchmarking Survey Results. The data are based on the responses of 209 U.S. urgent care centers, 78.8% of which were UCA members. The survey was limited to “full-fledged urgent care centers,” the qualifications of which included accepting walk-ins during all hours of …
Read MoreDeveloping Data: March, 2011
In each issue on this page, we report on research from or relevant to the emerging urgent care marketplace. This month, we offer one more snapshot of data presented in a Health Affairs article entitled Many Emergency Department Visits Could Be Managed at Urgent Care Centers and Retail Clinics,1 in which prescribing trends in the urgent care setting are compared with trends in other settings, such as the emergency room and retail clinics. Below, we …
Read MoreDeveloping Data: February, 2011
In each issue on this page, we report on research from or relevant to the emerging urgent care marketplace. This month, we continue looking into data brought to light in Many Emergency Department Visits Could Be Managed at Urgent Care Centers and Retail Clinics,1 an article that (as the title implies) compared the capabilities and usage of urgent care centers vs. other immediate-care options the U.S. It may be most valuable to the urgent care …
Read MoreDeveloping Data: January, 2011
In each issue on this page, we report on research from or relevant to the emerging urgent care marketplace. This month, we begin delving into a report whose top-line data made headlines around the country recently. The article, Many Emergency Department Visits Could Be Managed at Urgent Care Centers and Retail Clinics,1 went beyond the conclusion stated in its title, offering a snapshot of how patients exercise their freedom to choose among those three settings. …
Read MoreDeveloping Data: December, 2010
In each issue on this page, we report on research from or relevant to the emerging urgent care marketplace. This month, we offer another look at data from the most recent annual survey conducted by UCA. (In early 2008, UCA revamped its annual survey in conjunction with researchers at Massachusetts General Hospital and Harvard University, with the goal of assuring that the UCA Benchmarking Committee’s efforts produced a scientifically valid report.) In this issue: What …
Read MoreDeveloping Data: November, 2010
In each issue on this page, we report on research from or relevant to the emerging urgent care marketplace. This month, we offer another look at data from the recent annual survey conducted by UCA. (In early 2008, UCA revamped its annual survey in conjunction with researchers at Massachusetts General Hospital and Harvard University, with the goal of assuming that the UCA Benchmarking Committee’s efforts produced a scientifically valid report.) In this issue: What time …
Read MoreDeveloping Data: October, 2010
In each issue on this page, we report on research from or relevant to the emerging urgent care marketplace. This month, we relay data that track patient satisfaction with the emergency room based on time of day respondents arrived for treatment. Source: Pulse Report 2009: Emergency Department. Patient Perspective on American Health Care and Emergency Department Pulse Report 2007. Patient Perspectives on American Health Care. Press Ganey Associates, Inc. While these data do not …
Read MoreDeveloping Data: September, 2010
In each issue on this page, we report on research from or relevant to the emerging urgent care marketplace. This month, we present data that shed light on reasons parents may be taking their children to the emergency room instead of to their pediatricians, even for non-urgent care. Researchers at Columbia University Medical Center in New York City report that between 1997 and 2006, there’s been a shift in those reasons; where perceived need for …
Read More